Introducing Crisis Management, a disaster contingency plan must-have
Is your website an integrated part of your disaster contingency plan? For most government and large organizations, the answer is probably (or at least it should be) yes!
Online crisis information is becoming increasingly important in connection with disaster communication – it is an effective way of reaching masses of citizens, and people will tend to check the website of the company or authority involved for further details, when they become aware of a crisis situation.
So far, so good. However, did you consider how well your website will actually respond under the extreme user pressure of a disaster, far exceeding normal load levels? How sure are you that the capacity will hold up and not crash at the critical moment? Can you guarantee that it can keep citizens informed at all times, without slowdowns or failure? What is your “Plan B” if the user load is, say, 300% above your capacity limit?
Here’s what we came up with: Crisis Management by Queue-it
Crisis Management by Queue-it is a simple, yet effective solution based on a combination of our virtual queue system and a cloud-based caching site.
The service is implemented by completing two steps:
- Prepare a disaster subsite to your existing website with as much generic disaster information as possible (use your existing CMS)
- Implement Queue-it’s JavaScript protection on your website
We keep your disaster subsite running at all times by placing a cached copy, which is constantly updated, in our cloud computing environment. Your main website is protected by “filtering” visitors, and by activating the queue system, whenever the number of citizens wanting to access your main site exceeds capacity.
Contact us for further information or to speak to a Crisis Management customer reference.
