Technology & Integration

Technology
Queue-it is a cloud computing based Software-as-a-Service (SaaS) solution. Patent pending.

Software as a service (SaaS, typically pronounced ‘sass’) is a model of software deployment whereby an application is licensed to customers for use as a service on demand via a web browser or web service interface. The software, however, is deployed outside the customer’s internal infrastructure, in the cloud computing infrastructure.

Cloud computing is defined on Wikipedia.

Our Microsoft based system development platform is based on an Amazon virtual server setup, and Queue-it uses Amazon Elastic Compute Cloud (Amazon EC2) and Amazon SimpleDB. This technology has a scalability that enables Queue-it to hold an infinite number of simultaneous users.

Integration
Queue-it is integrated with your website via a link, and no user data will be placed outside the existing systems. For websites requiring login or other user information, the login or transaction will not be initiated until the user has been redirected back to the website. The only data Queue-it captures are users’ mobile phone numbers and email adresses, if they choose to enter these (not required).

Hence Queue-it does not integrate with the back-end systems, and does not capture or store any sensible information outside the existing systems.

White papers
For much more information and insights on how to apply the virtual queue system, we suggest checking out our white papers.